Quality Warranty
We've Considered It All.
The market is full of cheap, but potentially harmful adult toys. However, we understand that you're looking for more than just a toy—you're looking for trust and peace of mind. That's our top priority and commitment to you. OSUGA only uses medical grade silicone.
To safeguard the health of all our customers, we carefully select the raw materials and closely monitor our manufacturing process, ensuring every intimate product we deliver is safe and reliable. We aim to provide you with an enjoyable sexual experience without any concerns about health risks.
For your peace of mind, we are proud to share that all our silicone sex toys are certified by:
- US FDA: United States Food and Drug Administration
The FDA ensures that products meet safety and quality standards in the U.S. for public health protection.
- UKCA: United Kingdom Conformity Assessed
This certification shows that products meet UK regulatory standards for safety, health, and environmental protection.
- EU CE: European Conformity (Conformité Européenne)
The CE mark indicates that products meet the European Union’s safety, health, and environmental requirements.
- FCC: Federal Communications Commission
The FCC certification ensures that electronic products meet U.S. standards for controlling electromagnetic interference.
- ROHS: Restriction of Hazardous Substances
This certification ensures that our products comply with European Union regulations by restricting the use of harmful materials like lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE), helping to protect both your health and the environment.
1 Year Warranty
OSUGA provides a 12-month warranty for all toys purchased from our official store. We offer a free replacement if your massager is against manufacturing defects within the warranty period (12 months from the date of purchase).