To join our loyalty program, click on the 'SIGN UP NOW' button and fill in the required details. As a member, you will start earning points immediately.

Earn points every time you shop with OSUGA. For every dollar spent, you earn one point. Additional points can be earned through follow our social media, leave a review, and more. Stay updated with our newsletters for more opportunities to earn.

You can redeem your points for discounts, exclusive member benefits, and more. Check the 'Ways to Redeem' section for all available rewards.

Redeem your points directly at checkout on our website. You can apply your points for discounts on purchases, exclusive products, or special rewards. Simply choose the number of points you wish to redeem and apply them to your purchase.

Yes, our Loyalty Program has four levels: Curious, Spark, Desire and Euphoria. Curious members enjoy basic benefits such as earning points on purchases. Spark members, achieved after earning 100 points, get additional bonus like free shipping and exclusive sale access. Desire members, who reach 500 points, get additional bonus like early access to new products and exclusive members discount. Euphoria members, who reach 1000 points, enjoy all previous benefits plus special gifts, and be a free sex toy tester.

Yes, points expire after 1 year. Make sure to use them before they expire to enjoy the benefits.

You can track your points balance and history in the 'Points History' section.

Yes, you can earn points by referring your friends to our store. Visit the 'Give 20% Off, Get $20 Off' section to learn more.

Some rewards may have specific conditions or minimum spend requirements. Please check the details for each reward in the 'Reward List' section.