If you changed your mind about your purchase, it might be returned unopened within 30 days.
• For hygiene and safety reasons, OSUGA cannot accept returns or exchanges on products that have been opened (unsealed), unless the product you received is deemed to be malfunctioning.
• Pre-authorization is required for all returns and exchanges.
Anything needed, please contact email@example.com. To help with your problem soon, could you please email with your Order ID (#OSG-xxx) and the photograph/video about the product (box)? One of our teammates will assist you soon.