SHIPPING POLICY – OSUGA

SHIPPING POLICY

1. Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. The actual delivery time is subject to the official website/notice of the logistics company.

Handing time:
Statutory working days: 1-3 days

Shipping time:
North America: FBA US, 2-4 days
Europe: 3-8 days
Rest of the World: 7-21 days

2. Free shipping fee for every order in order to we can give you the best possible service. For the remote areas, we will charge a flat low shipping fee, about the price of a Caramel Frappuccino.

3. During COVID, this can be somewhat longer due to couriers being overloaded. Hope you can understand it.

4. Each of your order will be safely packed with boxes/cartons/envelopebags, So please don't worry about product transportation. We take care for everything.