To safeguard the health of all our customers, we carefully select the raw materials and closely monitor our manufacturing process, ensuring every intimate product we deliver is safe and reliable. We aim to provide you with an enjoyable sexual experience without any concerns about health risks.

For your peace of mind, we are proud to share that all our silicone sex toys are made of 100% body-safe materials and certified by:

OSUGA provides a ONE (1) YEAR warranty from the original date of purchase, against defects due to faulty workmanship or materials.

It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the pleasure object (or its accessories) will void the warranty.

If you experience any other problems or have any questions, please don't hesitate to contact us via email: support@osuga.com