For the safety of every woman, we cannot accept returns or exchanges for any toys that have been opened, used, or have a broken packaging seal. Thank you for your understanding.❤️
For unused, unopened, and have the original packaging seal items, we offer a return within 30 days of purchase.
To start the return process, please email support@osuga.com with your order number, photos or video of the issue. Our team will provide you with detailed instructions on how to proceed with the return and return address.